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1. Once visitors exit immigration and customs at Kansai Airport, visitors will be on the 1st floor. Follow the signs for “Railways”, taking one of the 4 escalators or 3 elevators to arrive at the 2nd floor.

2. Once on the 2nd floor, follow the signs to one of several walkways and walk across the road to Kansai-airport Station. Visitors need to exit the air terminal building to arrive at the JR Station (two separate buildings connected by a walkway). Two train companies use Kansai-airport Station: JR (blue/green) and Nankai (orange). Only JR can take visitor to the platform Haruka departing from. DO NOT use Nankai.

3. Before entering tickets gate, find JR Ticket Office where visitors can purchase ticket or reserved ticket for JR train.(there is a huge sign in English above their head).JR ticket office staff may or may not speak English, but they can read place names and train types written in the Roman alphabet. 

4. With one’s tickets, go through JR ticket gate and take an escalator to get to Platform 4.

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